Terrible customer services and products

I want to give you guys a -100% because you and the products you sell frustrate me!!!! Your bedding is absolutely terrible and after enduring the terrible nature of this I wanted to share my experience with you of how bad the experience I have with your product. Regardless of having the purchase date pass so far back you still wanted to get to the core of my problem, you asked for my receipts and I sent then u requested I send my details and choose a store to take my bedding for inspection o did.

Expecting a call to tell me that my bedding has been inspected and the following was found.... Niks!! I instead receive a call telling to get my bedding back, no inspection is going to take place you cannot help me, the issue is escalated to whereevwe it is escalated.

You don't even have the guts to call me professionallly and explain!!! I poured petrol to drive from Secunda to Jhb to take the bedding for inspection!!! And you don't even take me serious to give me a proper response with proper explanations!! I hate seeing adverts on my phone or when you pop up on my Instagram I literally have an overall terrible experience with Volpes!!! Never again!!! I don't even have a reference number nothing to prove I actually have some sort of case here!