Problem resolved

Hi Hanrah, 

Thank you for bringing this to our attention and furthermore, for giving us the opportunity to resolve your query.  

We pride ourselves on quality and service, and this feedback helps us continuously improve. Your satisfaction is our priority and we are committed to ensuring that you have a positive experience with us. If you have any further questions or concerns, please don't hesitate to reach out.  

Thank you for being a part of our journey to better customer service. 

Warm regards, 

Volpes, The Home of Linen