MM
Margaret M
1 reviews | Active since Mar 2017
10 Nov 2025, 09:15
Pathetic service
I purchased linen online on 19 September 2025 and returned it back on 8 October 2025. I was informed that the money will be credited to my account within 7 days. To date no refund was credited. Tried to call the call centre and the is the worst call centre number I came across- *** no one is answering. Please pay back my money.
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Replies (1)
Volpes, The Home of Linen's replyOfficial
11 Nov 2025, 12:43Hi Margaret,
We sincerely apologize for the delay and inconvenience you’ve experienced with your refund.
Please note that one of our agents will be in contact with you shortly to assist and ensure this matter is resolved as soon as possible.
Thank you for your patience and understanding.
Warm Regards
Volpes, The Home of Linen
We sincerely apologize for the delay and inconvenience you’ve experienced with your refund.
Please note that one of our agents will be in contact with you shortly to assist and ensure this matter is resolved as soon as possible.
Thank you for your patience and understanding.
Warm Regards
Volpes, The Home of Linen
Volpes, The Home of Linen's reply11 Nov 2025, 12:43
Official
Hi Margaret,
We sincerely apologize for the delay and inconvenience you’ve experienced with your refund.
Please note that one of our agents will be in contact with you shortly to assist and ensure this matter is resolved as soon as possible.
Thank you for your patience and understanding.
Warm Regards
Volpes, The Home of Linen
We sincerely apologize for the delay and inconvenience you’ve experienced with your refund.
Please note that one of our agents will be in contact with you shortly to assist and ensure this matter is resolved as soon as possible.
Thank you for your patience and understanding.
Warm Regards
Volpes, The Home of Linen