MM
Mapule M
1 reviews | Active since Jul 2015
11 Apr 2024, 13:50
Order #631118
I placed an order with volpes a month ago, only to be told that the items are all sold out and there was a system glitch. I requested a refund, and till this day no one is getting back to me, all form of communication is going unanswered.
PATHETIC SERVICE, Can someone respond to my mails atleast
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Replies (1)
Volpes, The Home of Linen's replyOfficial
22 May 2024, 14:01Hi Mapule
We sincerely apologize for the negative experience and lack of communication you encountered with your recent Volpes order.
We want to acknowledge that we experienced a technical glitch which affected our online orders. Please accept our assurance that the issue has been resolved.
We truly appreciate your patience and understanding while we worked to solve your query. Your satisfaction is our priority, and we are committed to providing a smoother experience in the future.
Once again, we apologize for any inconvenience caused. If you have any further concerns or require assistance, please don't hesitate to reach out to us.
Thank you for choosing Volpes.
Warm regards,
Volpes, The home of linen
We sincerely apologize for the negative experience and lack of communication you encountered with your recent Volpes order.
We want to acknowledge that we experienced a technical glitch which affected our online orders. Please accept our assurance that the issue has been resolved.
We truly appreciate your patience and understanding while we worked to solve your query. Your satisfaction is our priority, and we are committed to providing a smoother experience in the future.
Once again, we apologize for any inconvenience caused. If you have any further concerns or require assistance, please don't hesitate to reach out to us.
Thank you for choosing Volpes.
Warm regards,
Volpes, The home of linen
Best regards,
Volpes, The Home of Linen's reply22 May 2024, 14:01
Official
Hi Mapule
We sincerely apologize for the negative experience and lack of communication you encountered with your recent Volpes order.
We want to acknowledge that we experienced a technical glitch which affected our online orders. Please accept our assurance that the issue has been resolved.
We truly appreciate your patience and understanding while we worked to solve your query. Your satisfaction is our priority, and we are committed to providing a smoother experience in the future.
Once again, we apologize for any inconvenience caused. If you have any further concerns or require assistance, please don't hesitate to reach out to us.
Thank you for choosing Volpes.
Warm regards,
Volpes, The home of linen
We sincerely apologize for the negative experience and lack of communication you encountered with your recent Volpes order.
We want to acknowledge that we experienced a technical glitch which affected our online orders. Please accept our assurance that the issue has been resolved.
We truly appreciate your patience and understanding while we worked to solve your query. Your satisfaction is our priority, and we are committed to providing a smoother experience in the future.
Once again, we apologize for any inconvenience caused. If you have any further concerns or require assistance, please don't hesitate to reach out to us.
Thank you for choosing Volpes.
Warm regards,
Volpes, The home of linen
Best regards,