online store

<p>I ordered towels online at the end of November 2016 to use as Christmas gifts. It is stated on the website that an order takes 2 weeks for delivery. I recieved half of the ordered goods in time but the rest of the towels are on a "back-order". No information / letter / nothing, just the delivery nota saying "back-order".</p> <p>The first week of Jan 2017, I got a phone call from them: "sorry, we can not give you the 4 blue towels you ordered; but can only give you 2 lime and 2 white towels. </p> <p>I do not like lime and I do not want white towels!!! I ordered blue because the online shop had blue in stoc**** </p> <p>Now I am stuck with lime and white towels - I do not want it!! And it is too late for Christmas.</p> <p> </p>