vZ
veronica Z
1 reviews | Active since Oct 2023
08 Apr 2024, 12:24
Online Order-No Delivery
I placed my Online order on the 14 March 2024 and until now i have not received my order. The status on my order still remains the same, i have sent numerous emails and DMS no response. This is totally unacceptable.
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Replies (1)
Volpes, The Home of Linen's replyOfficial
22 May 2024, 14:25Hi Veronica
Thank you for providing us with your valuable feedback.
We apologize for the delay in our response to you
We sincerely apologize for the unsatisfactory experience you encountered with your recent order from Volpes. We want to acknowledge that there was an operational issue that led to delays in delivering your order. Your patience and understanding during this time are greatly appreciated. Rest assured, we have resolved the issue.
Your feedback is of utmost importance to us as it helps us pinpoint areas for improvement. We genuinely value your understanding and patience throughout this process.
Once again, we apologize for any inconvenience caused. Should you have any further concerns or require assistance, please feel free to reach out to us.
Once again, we apologize for any inconvenience caused. Should you have any further concerns or require assistance, please feel free to reach out to us.
We are grateful for your continued support and for choosing Volpes.
Warm regards,
Volpes, The Home of Linen
Volpes, The Home of Linen's reply22 May 2024, 14:25
Official
Hi Veronica
Thank you for providing us with your valuable feedback.
We apologize for the delay in our response to you
We sincerely apologize for the unsatisfactory experience you encountered with your recent order from Volpes. We want to acknowledge that there was an operational issue that led to delays in delivering your order. Your patience and understanding during this time are greatly appreciated. Rest assured, we have resolved the issue.
Your feedback is of utmost importance to us as it helps us pinpoint areas for improvement. We genuinely value your understanding and patience throughout this process.
Once again, we apologize for any inconvenience caused. Should you have any further concerns or require assistance, please feel free to reach out to us.
Once again, we apologize for any inconvenience caused. Should you have any further concerns or require assistance, please feel free to reach out to us.
We are grateful for your continued support and for choosing Volpes.
Warm regards,
Volpes, The Home of Linen