EJ
Esme J
1 reviews | Active since Apr 2024
12 Apr 2024, 21:10
Online disaster
Please can Volpes stop their online business or get someone competent to run it for them!!!!!
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Replies (1)
Volpes, The Home of Linen's replyOfficial
22 May 2024, 13:55Hello Esme,
We humbly apologize for our recent performance with regards to our online channel. We most certainly aim for much higher levels of service and experience.
We have made a few mistakes that resulted in this lack of service, and thank you for taking the time to share.
As mentioned, this is not our standard, please reach out and give us the opportunity to resolve your problems as well as restore your trust in our brand again.
Warm regards,
Volpes, The Home of Linen
We humbly apologize for our recent performance with regards to our online channel. We most certainly aim for much higher levels of service and experience.
We have made a few mistakes that resulted in this lack of service, and thank you for taking the time to share.
As mentioned, this is not our standard, please reach out and give us the opportunity to resolve your problems as well as restore your trust in our brand again.
Warm regards,
Volpes, The Home of Linen
Volpes, The Home of Linen's reply22 May 2024, 13:55
Official
Hello Esme,
We humbly apologize for our recent performance with regards to our online channel. We most certainly aim for much higher levels of service and experience.
We have made a few mistakes that resulted in this lack of service, and thank you for taking the time to share.
As mentioned, this is not our standard, please reach out and give us the opportunity to resolve your problems as well as restore your trust in our brand again.
Warm regards,
Volpes, The Home of Linen
We humbly apologize for our recent performance with regards to our online channel. We most certainly aim for much higher levels of service and experience.
We have made a few mistakes that resulted in this lack of service, and thank you for taking the time to share.
As mentioned, this is not our standard, please reach out and give us the opportunity to resolve your problems as well as restore your trust in our brand again.
Warm regards,
Volpes, The Home of Linen