DM
Diane M
1 reviews | Active since Jul 2018
13 May 2025, 09:37
Terrible experience at Volpes Ballito Junction
<div>Terrible experience. I bought a duvet cover and only noticed a white mark when I got home, which shows through on coloured covers. When I tried to exchange it, I was treated terribly. Staff accused me of using and washing it, even though I had just opened it. The pillow cases were also poorly made with threads coming apart. The manager was unhelpful and the call centre just said "whatever the manager says goes." I was told to leave with no resolution. I felt humiliated and treated like a *****. Zero customer service. I have told my family and friends who also purchase from Volpes — you’ve just lost a lot of customers.</div>
Helpful (0)
Replies (0)0
Replies (0)