PN
Precious N
1 reviews | Active since Apr 2024
03 Apr 2024, 05:45
Horrible online service
Am so disappointed with volpes.i Meade an online order on the 12th of March.No communication until I started calling them. On the 25th of match that's when I was contacted by Carmen Woods,she said what I have order is out of stock. I asked for my refund.till today am still waiting for it.What a disgusting service Please do not order volpes online.Do not do it.!!!!!!
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Volpes, The Home of Linen's replyOfficial
22 May 2024, 15:06Hi Precious
Thank you for sharing your experience with us. We would like to extend our sincere apologies for the lack of service you received regarding your refund query. We understand the frustration and inconvenience this has caused you, and we appreciate your patience while we resolved the issue. Please be assured that we have addressed the issue and implemented changes to prevent similar occurrences in the future.
We also want to express our gratitude for taking the time to share your experience with us. Your feedback is invaluable as it helps us continually improve our services.
Thank you again for your understanding and patience.
Warm regards,
Volpes, The Home of Linen
Volpes, The Home of Linen's reply22 May 2024, 15:06
Official
Hi Precious
Thank you for sharing your experience with us. We would like to extend our sincere apologies for the lack of service you received regarding your refund query. We understand the frustration and inconvenience this has caused you, and we appreciate your patience while we resolved the issue. Please be assured that we have addressed the issue and implemented changes to prevent similar occurrences in the future.
We also want to express our gratitude for taking the time to share your experience with us. Your feedback is invaluable as it helps us continually improve our services.
Thank you again for your understanding and patience.
Warm regards,
Volpes, The Home of Linen