CC
Chantal C
1 reviews | Active since Sept 2016
09 May 2024, 14:36
Goods not received
I placed and paid for an order online at beginning of March and still have not received it. I have phoned several times and been instore for assistance to no avail
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Replies (1)
Volpes, The Home of Linen's replyOfficial
24 May 2024, 12:50Hello Chantal,
Thank you for providing your feedback, and taking our call and giving us the opportunity to resolve the problem, we trust you are enjoying your Volpes goods.
Your experience does not align with our usual standards, and we take great pride in ensuring excellent customer service. Rest assured, we are taking immediate steps to address the situation to prevent such occurrences in the future.
We appreciate your understanding and patience throughout this process.
Once again, We thank you for your continued support and encourage you to reach out to us if you require any further assistance.
Warm regards
Volpes, The Home of Linen
Thank you for providing your feedback, and taking our call and giving us the opportunity to resolve the problem, we trust you are enjoying your Volpes goods.
Your experience does not align with our usual standards, and we take great pride in ensuring excellent customer service. Rest assured, we are taking immediate steps to address the situation to prevent such occurrences in the future.
We appreciate your understanding and patience throughout this process.
Once again, We thank you for your continued support and encourage you to reach out to us if you require any further assistance.
Warm regards
Volpes, The Home of Linen
Volpes, The Home of Linen's reply24 May 2024, 12:50
Official
Hello Chantal,
Thank you for providing your feedback, and taking our call and giving us the opportunity to resolve the problem, we trust you are enjoying your Volpes goods.
Your experience does not align with our usual standards, and we take great pride in ensuring excellent customer service. Rest assured, we are taking immediate steps to address the situation to prevent such occurrences in the future.
We appreciate your understanding and patience throughout this process.
Once again, We thank you for your continued support and encourage you to reach out to us if you require any further assistance.
Warm regards
Volpes, The Home of Linen
Thank you for providing your feedback, and taking our call and giving us the opportunity to resolve the problem, we trust you are enjoying your Volpes goods.
Your experience does not align with our usual standards, and we take great pride in ensuring excellent customer service. Rest assured, we are taking immediate steps to address the situation to prevent such occurrences in the future.
We appreciate your understanding and patience throughout this process.
Once again, We thank you for your continued support and encourage you to reach out to us if you require any further assistance.
Warm regards
Volpes, The Home of Linen