KF
Kevin F
1 reviews | Active since Sept 2022
26 Mar 2024, 11:11
Don’t waste your time with Volpes
What a joke of a company. Been waiting 2 weeks for my order and no feedback as promised from them!! No wonder South African business do so poorly. They should also rather close down than cause frustration. No answer from their so called customer service lines either. Mailboxes all full too. I will never be buying from them again after I cancel my order of R1000s. So pathetic.
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Replies (1)
Volpes, The Home of Linen's replyOfficial
22 May 2024, 12:14 Hi Kevin,
Thank you for taking the time to share your experience with us.
We want to express our sincere apologies for the experience you've had. We acknowledge that we experienced an operational issue which resulted in delays in getting your order to you. It deeply troubles us to hear about any inconvenience or frustration caused. Rest assured, the issue has been resolved, and we hope you will give us another chance. Our team is actively engaged in addressing the issues you've encountered, and we're working diligently to make things right
Please reach out if there is anything we can do to improve your experience thus far?
Warm regards,
Volpes, The Home of Linen
Thank you for taking the time to share your experience with us.
We want to express our sincere apologies for the experience you've had. We acknowledge that we experienced an operational issue which resulted in delays in getting your order to you. It deeply troubles us to hear about any inconvenience or frustration caused. Rest assured, the issue has been resolved, and we hope you will give us another chance. Our team is actively engaged in addressing the issues you've encountered, and we're working diligently to make things right
Please reach out if there is anything we can do to improve your experience thus far?
Warm regards,
Volpes, The Home of Linen
Volpes, The Home of Linen's reply22 May 2024, 12:14
Official
Hi Kevin,
Thank you for taking the time to share your experience with us.
We want to express our sincere apologies for the experience you've had. We acknowledge that we experienced an operational issue which resulted in delays in getting your order to you. It deeply troubles us to hear about any inconvenience or frustration caused. Rest assured, the issue has been resolved, and we hope you will give us another chance. Our team is actively engaged in addressing the issues you've encountered, and we're working diligently to make things right
Please reach out if there is anything we can do to improve your experience thus far?
Warm regards,
Volpes, The Home of Linen
Thank you for taking the time to share your experience with us.
We want to express our sincere apologies for the experience you've had. We acknowledge that we experienced an operational issue which resulted in delays in getting your order to you. It deeply troubles us to hear about any inconvenience or frustration caused. Rest assured, the issue has been resolved, and we hope you will give us another chance. Our team is actively engaged in addressing the issues you've encountered, and we're working diligently to make things right
Please reach out if there is anything we can do to improve your experience thus far?
Warm regards,
Volpes, The Home of Linen