Consumers taken for granted

I paid for curtains around the 15th November and I was told they are out of order and will be received the following week. The initial order was standard curtains and I went to the store to change the size to extra length. The turn around time passed and I didn’t hear anything from the store, I went there to enquire and on my arrival I was told that they just received my curtains and they received the wrong ones which is standard size. They told me that they are going to follow up the issue and ensure that I get the correct curtains this week Tuesday. Today is Tuesday and I had to drive to the mall because they failed to call me and inform me of the latest developments. On arrival I discovered that my curtains where only ordered and collect yesterday. No one bothered to inform me once again, secondly I was **** to. I don’t like unprofessional service and I choose Volpes because it has a good reputation but I guess Volpes in Polokwane operates differently clearly unprofessional is their middle name. I’m actually tired of this. And please I’m tired of apologies that does nothing for me. Sort your mess out and pay for all my troubles of going up and down when the store knew very well that they don’t have my curtains.