LO
Lara O
1 reviews | Active since Jun 2020
11 Feb 2026, 09:31
Bed linen - Terrible quality
I purchased bed linen from Volpes. After a week's use, the pillowcases have unexplained bleach stains, getting worse each day. The duvet set, which was R1299 ( a premium price in my opinion), has terrible stitching. There are bunches of threads all over, and some thread has already started to unravel. If this is how the duvet set is looking after a week's use, I don't think it will last even 3 months.
I've sent Volpes an email to *** without any response. Hence, why I am now posting this review publicly.
Please let me know how I can contact them.
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Replies (1)
Volpes, The Home of Linen's replyOfficial
24 Aug 2026, 12:41Hi Lara
We’re sincerely sorry for the frustration and disappointment caused by the quality concerns with your bed linen, as well as the delay in receiving a response to your email. We understand how disappointing this must have been, especially after only a week of use.
We’re glad that our team was able to assist you and that the matter has now been resolved.
Thank you for bringing this to our attention and for giving us the opportunity to make things right.
Warm Regards
Volpes, The Home of Linen
We’re sincerely sorry for the frustration and disappointment caused by the quality concerns with your bed linen, as well as the delay in receiving a response to your email. We understand how disappointing this must have been, especially after only a week of use.
We’re glad that our team was able to assist you and that the matter has now been resolved.
Thank you for bringing this to our attention and for giving us the opportunity to make things right.
Warm Regards
Volpes, The Home of Linen
Volpes, The Home of Linen's reply24 Aug 2026, 12:41
Official
Hi Lara
We’re sincerely sorry for the frustration and disappointment caused by the quality concerns with your bed linen, as well as the delay in receiving a response to your email. We understand how disappointing this must have been, especially after only a week of use.
We’re glad that our team was able to assist you and that the matter has now been resolved.
Thank you for bringing this to our attention and for giving us the opportunity to make things right.
Warm Regards
Volpes, The Home of Linen
We’re sincerely sorry for the frustration and disappointment caused by the quality concerns with your bed linen, as well as the delay in receiving a response to your email. We understand how disappointing this must have been, especially after only a week of use.
We’re glad that our team was able to assist you and that the matter has now been resolved.
Thank you for bringing this to our attention and for giving us the opportunity to make things right.
Warm Regards
Volpes, The Home of Linen