bN
beninah N
1 reviews | Active since Nov 2013
09 May 2024, 12:13
Bad Online shopping experience.
Worst service I have ever encountered, I placed an order on the 14th of March 2024. 2 months later I still have not received my order. when I call customer service they tell me my order is waiting to be dispatched. Volpes should stop offering online shopping service because they are failing dismally.
Be warned and never buy anything online or you will suffer, they do not care as long as they have your money, you will regret
Helpful (0)
Replies (1)0
Replies (1)
Volpes, The Home of Linen's replyOfficial
24 May 2024, 12:52Hi Beninah,
Thank you for sharing your feedback, we are pleased that the issue has been resolved, and we're grateful for the opportunity to make things right for you.
We sincerely apologize for the lack of communication and the delay you experienced. Please be assured that we have taken immediate action to rectify the situation and have implemented measures to prevent such occurrences in the future.
Thank you once again for bringing this matter to our attention, and please don't hesitate to reach out if you need any further assistance.
Warm regards
Volpes, The Home of Linen
Thank you for sharing your feedback, we are pleased that the issue has been resolved, and we're grateful for the opportunity to make things right for you.
We sincerely apologize for the lack of communication and the delay you experienced. Please be assured that we have taken immediate action to rectify the situation and have implemented measures to prevent such occurrences in the future.
Thank you once again for bringing this matter to our attention, and please don't hesitate to reach out if you need any further assistance.
Warm regards
Volpes, The Home of Linen
Volpes, The Home of Linen's reply24 May 2024, 12:52
Official
Hi Beninah,
Thank you for sharing your feedback, we are pleased that the issue has been resolved, and we're grateful for the opportunity to make things right for you.
We sincerely apologize for the lack of communication and the delay you experienced. Please be assured that we have taken immediate action to rectify the situation and have implemented measures to prevent such occurrences in the future.
Thank you once again for bringing this matter to our attention, and please don't hesitate to reach out if you need any further assistance.
Warm regards
Volpes, The Home of Linen
Thank you for sharing your feedback, we are pleased that the issue has been resolved, and we're grateful for the opportunity to make things right for you.
We sincerely apologize for the lack of communication and the delay you experienced. Please be assured that we have taken immediate action to rectify the situation and have implemented measures to prevent such occurrences in the future.
Thank you once again for bringing this matter to our attention, and please don't hesitate to reach out if you need any further assistance.
Warm regards
Volpes, The Home of Linen