MW
Mache W
1 reviews | Active since May 2021
23 Apr 2024, 09:06
BAD EXPERIENCE WITH ORDERS ONLINE
Everytime I'm making an (2ND)order online I'm struggling to deliver my order on time. I'm frustrated that I have to phone Headoffice to enquire at my expense
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Replies (1)
Volpes, The Home of Linen's replyOfficial
22 May 2024, 13:09Hi Mache,
Thank you for your feedback.
This lack of communication is completely unacceptable, and we apologize. Embarrassingly, we have had an operational issue which has hindered our service negatively.
Please be assured that we have taken immediate measures to prevent such occurrences in the future.
Your satisfaction is important to us, and we appreciate your understanding.
If you have any further concerns or require assistance, please do not hesitate to contact us.
Warm regards,
Volpes, The Home of Linen
Thank you for your feedback.
This lack of communication is completely unacceptable, and we apologize. Embarrassingly, we have had an operational issue which has hindered our service negatively.
Please be assured that we have taken immediate measures to prevent such occurrences in the future.
Your satisfaction is important to us, and we appreciate your understanding.
If you have any further concerns or require assistance, please do not hesitate to contact us.
Warm regards,
Volpes, The Home of Linen
Volpes, The Home of Linen's reply22 May 2024, 13:09
Official
Hi Mache,
Thank you for your feedback.
This lack of communication is completely unacceptable, and we apologize. Embarrassingly, we have had an operational issue which has hindered our service negatively.
Please be assured that we have taken immediate measures to prevent such occurrences in the future.
Your satisfaction is important to us, and we appreciate your understanding.
If you have any further concerns or require assistance, please do not hesitate to contact us.
Warm regards,
Volpes, The Home of Linen
Thank you for your feedback.
This lack of communication is completely unacceptable, and we apologize. Embarrassingly, we have had an operational issue which has hindered our service negatively.
Please be assured that we have taken immediate measures to prevent such occurrences in the future.
Your satisfaction is important to us, and we appreciate your understanding.
If you have any further concerns or require assistance, please do not hesitate to contact us.
Warm regards,
Volpes, The Home of Linen