DO
Doline O
1 reviews | Active since Sept 2016
06 Mar 2026, 14:23
3 Chamber Pillows
I bought 2 Volpes 3 Chamber pillows 2 days ago. It is the most uncomfortable pillows and causes serious neck pains. Due to their non exchange or refundable policy I wasted R1400.
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Replies (1)Volpes, The Home of Linen's replyOfficial
24 Aug 2026, 12:51Hi Doline,
We sincerely apologize for the inconvenience caused. We understand that finding the right pillow and level of comfort is important, and we’re sorry that the pillow did not meet your expectations.
Unfortunately, due to hygiene reasons, we are unable to accept returns or exchanges on pillows. However, our stores do have testers available to assist you in finding the pillow and comfort level that best suits your needs before making a purchase.
We appreciate your understanding and apologize again for any disappointment caused.
Warm Regards,
Volpes, The Home of Linen
We sincerely apologize for the inconvenience caused. We understand that finding the right pillow and level of comfort is important, and we’re sorry that the pillow did not meet your expectations.
Unfortunately, due to hygiene reasons, we are unable to accept returns or exchanges on pillows. However, our stores do have testers available to assist you in finding the pillow and comfort level that best suits your needs before making a purchase.
We appreciate your understanding and apologize again for any disappointment caused.
Warm Regards,
Volpes, The Home of Linen
Volpes, The Home of Linen's reply24 Aug 2026, 12:51
Official
Hi Doline,
We sincerely apologize for the inconvenience caused. We understand that finding the right pillow and level of comfort is important, and we’re sorry that the pillow did not meet your expectations.
Unfortunately, due to hygiene reasons, we are unable to accept returns or exchanges on pillows. However, our stores do have testers available to assist you in finding the pillow and comfort level that best suits your needs before making a purchase.
We appreciate your understanding and apologize again for any disappointment caused.
Warm Regards,
Volpes, The Home of Linen
We sincerely apologize for the inconvenience caused. We understand that finding the right pillow and level of comfort is important, and we’re sorry that the pillow did not meet your expectations.
Unfortunately, due to hygiene reasons, we are unable to accept returns or exchanges on pillows. However, our stores do have testers available to assist you in finding the pillow and comfort level that best suits your needs before making a purchase.
We appreciate your understanding and apologize again for any disappointment caused.
Warm Regards,
Volpes, The Home of Linen
