WORST EXPERIENCE FROM VW

Not sure where to start ,I bought my new TSI polo 2024 model and have never experience any peace of mind. Started with having a sound on the wheels, took the car in and was charged and the problem never went away, one time when driving off at work I noticed an error EPC and then I called them and my car was taken for over a week without checking it and only for them to tell me it needed just spark plugs..On Saturday my car didn’t want to swich off and the key got locked in the ignition. Called their roadside assist for more than 5 hours without any kind of help. No technician were available to assist me..its always A PROBLEM AFTER ANOTHER ONE .Not even sure what their warranty covers for because its always not covered and I have to pay cash. For a one year old car that my husband bought for me and the kids we are not really having any joy and we wont even advice our enemy to buy this brand.IM SUPER FURIOUS WITH THEIR BAD SERVICE.IN PARTICULAR VW WITBANK