Worst experience ever

My brand new Tiguan exhaust pipe dropped from its placement in Bloemfontein travelling from Cape Town over the weekend of the 15th of October due to a manufacturing fault as per Lindsay Saker delearship. When I asked for assistance to get back home as this is now a warranty issue, I am told that Volkswagen SA does not have a mobility program and what makes matter worse I get told by the dealer in Bloemfontein it will take between 3 days to 3 weeks to repair my vehicle under its warranty program all the VW customer service center can do is escalate this matter to its principles and stake holders but makes no promises to get me home. I needed to be at work yesterday, no arrangements where made for me to even lay my head. Iam basically stranded due to a car they sold me which had an underlying issue and they won't even lift a finger to try and help me.