1 reviews | Active since Sept 2021
VWSA faulty car
Hi I have a huge problem wit VWSA, I bought a poo tsi brand new according to them last year January Ever since I've had thi so called car, it's been giving me problems. It has always had a problem with the gearbox and clutch. If I'm not mistaken they changed the gearbox about 3 - 4times now, last time it was in Aptil/May. In June it's started te problem again making terrible, scary noise and gear 3 and 5 have give problems. I informed the Manager who Sai I can bring it over so that they can check, unfortunately working as a health worker I've been working tirelessly and never gotten time to take it back. Last week Wednesday 08/09/2021 it became worse, I took the car back. On the 09/09/2021I received a call from the cvw consultant who told me that they've checked the car and discovered that it's yet gearbox and clutch again. And they have escalated the query to VWSA cos the mileage of the car is still so low and they have been changing the gearbox which leads to all these problems. Yesterday I received a call again from the consultant informing me that VWSAhave told this vw branch that the clutch is burnt and they aren't going to pay for it, instead I must pay. Please help me I don't what else to do or say anymore. Except that I feel they are taking advantage of me because I'm a woman, irequsted them to change the car and give m another car but they refused, after so many factory faults they have discovered from te car. I'm really disappointed in them please help me get VWSA do the right thing here.
