VW shocking aftersales service and the arrogant attitude of VW HQ client care.

Still no feedback after my disastrous engagement with Knysna VW & VW HQ. The only feedback I received after I connected with VW HQ was that I could only talk to Ziya Chaduca. She represents the MD's office and cannot help me, nor allow me to discuss my issues with someone else at VW HQ. I must phone the dealer and resolve the issue myself. Great customer service.

Great vehicles, shocking aftercare. Beware of buying a VW and thinking it's a package of a great car and great support. The support and attitude of the client service people are diabolical.