VW Service Dep - efficiency,poor service

I am Disappointed at the service that I am currently receiving at Volkswagen Woodmead.<br> A week ago my car went in for a airbag light and today I still have not received my car back, and no one can give me answers as to when I will get my car back. I am still without means of transport to and from work. the thing that ****es me off most is that I need to keep calling them to get updates. The replacement part in Question has been ordered twice and they got that wrong twice after that my car has been striped to retrieve the part and yet we still waiting....<br> I AM EXTREMELY ANNOYED by the lack of efficiency and poor service. <br> How is it possible to order a part using a car vin number and the system tells u part does not exist ?<br> I am Royally ****ed off <br>