VW SA

I bought a new Amarok, 1 million Rand’s worth on the 30 June 2023. At 4,5 months old I returned the car to VW as some of the safety features were malfunctioning (among other issues). VW have stripped out the whole of the dashboard both sides, top center consol, side trims left and right of windscreen and the rear consol between the two seats. They have had my car for a month now. They can’t solve the problem and VW SA are so customer unfriendly. They hardly ever reply to emails. I had to ask for a loan car which I still don’t have. The first car they said I would have to go all the way to OR Tambo to fetch it. Zero delivery service. The next one I tried to get they said I would have to pay the 3rd party insurance myself. They have had my car all this time and I’m paying for a car which I can’t even use. How is that for service? Any suggestions out there on how I can get them to do the right thing. This car won’t be the same again after being stripped down this much. They need to replace it. I posted my Storey on Facebook with pictures last Friday. I got a call from the VW managing directors' office to say they had seen it and would get back to me later that afternoon. Yesterday I left a message for them to call be back as they couldn't take my call. It's now the 5th day and I haven't heard a thing. WHAT DO I DO????