VW not reliable....

My experience with VW has not been a pleasant one. From what appears to be lies to literally feeling like pulling teeth. I Purchased the T-Cross 1.5. I was told it was the top of the range and had all of these features. Initially I fought to get service. Then had to shop around to get the best deal. Then fought to get a welcoming gift. After all of that, I got the Vehicle I wanted except the excitement was short lived. While driving home post delivery, I got an error message indicating an error with the start stop switch the car failed to switch off at a traffic light . I contacted the dealership, was reassured, it's a new vehicle. Let it run and see. A week later I took the car back as the problem persisted. Car was placed on the machine, no fault was found, was told nothing could be done. Complaint was eventually escalated to the dealer principal who advised that there was a problem with that model specifically. VWSA said it was software related. Once the new software came in, the car would be called in and upgraded. In the interim, I was to press the start button, wait 10 seconds, push the break and start the car. This was done. I never heard back from VW. I then started experiencing problems with the keyless entry. Again it was put on the machine, however the fault was not picked up. The car was coming up to its service. At 12000 plus kms, the keyless entry Complaint was raised. Also my aircon switched off mid journey and hot air was blowing into the car at times.Due to the vehicle not reaching 15000 kms, I was told it was too early and was turned away. Prior to this the one side fog lamp switched off. I was told that it was a feature of the vehicle. I called VWSA and reported the keyless entry problem, I was advised to take a video and show the technician. At the 15000kms service, the computer read no errors, however the technician had picked up the error message that I complained about initially about the start stop function. I showed the technician the video. The Service manager was away so I dealt with the regional manager. I was told to book the car in again, where I would be given a loan car while they worked on my car. About 2 to 3 weeks later, my car was taken back. There was no arrangements for a loan car. My complaints seemed to be me making a fuss over nothing. The car was in for not even half the day. I was told that the error message should be resolved as the software upgrade was sorted out. I was told to monitor it. The keyless entry would be referred to VWSA as there was nothing picked up on the machine. Again I hadn't heard from VWSA or the dealership. I started experiencing the same problems. With new ones. My rain sensor windscreen wipers would switch off automatically. The instrument cluster started resetting the date and time. This happened twice since my 15000 kms service. The fuel reader would indicate 420km on a full tank, it would climb 510 kms. I then noticed that on a trip from Empangeni to Richardsbay it dropped from 500kms to 385kms. Now it doesn't go over the 420km mark. The keyless entry is still a problem as well as the start stop function which switches off without me touching it. This was a brand new vehicle, which has been in and out of your dealership. I never saw Toyota as much as I see your dealership. After pushing the service manager for feedback, I was asked to bring in my vehicle after 13h00 tomorrow as they are attending a technicians wife's funeral. I was contacted today and advised that VWSA requested for them to book in the car to check its wiring. I informed the lady that it was coming in post their funeral. I have been very patient. I noted another customer, Mr. Sergio Caon having the same kind of problems that I am currently experiencing. His press article was forwarded to the service manager, who miraculously after a year managed to get VWSA to check the 'wiring' on my vehicle. I have indicated that I am not happy. Fuel is expensive to be running up and down. I am not lodging this complaint prior to handing it over to the MIOSA. I think I have been very patient during this ordeal. To add insult to injury, VWSA appointed a case manager who is rude. The woman makes excuses as to why she fails to return calls. Llandinam. Was promised a call back 30 mins after leaving 2 nmessages at 12h00, she calls at 14h00 expecting what??? She said she tried to call me at 09h30 that morning. Heard of customers having jobs as well??? Then decided not to call back as she an 'inbound' case Manager...