VW LEFT US STRANDED IN A BRAND NEW CAR THAT THEY REFUSE TO REPLACE BUT THERE IS A DEFECT ON THE VEHICLE

Bought a brand new vehicle from VW Braamfontein. Cold start issue, taken in, no resolution. Screen goes off, no resolution. Fog light and EPC light comes on, Apparently this is the fuel pump giving issues and was now replaced.. this car switched off and left us stranded with my kids and i in the vehicle. VW assist came after 1 hour. Imagine if we were in a bushy area, no signal, cant call VW Assist, what then? Life hurt or lost, no compensation would ever make up for the loss! Contacted CEO Thomas and all they coul say was collect your repaired vehicle. Not happy with the outcome, taking matter further. MIOSA, CPA, PAPERS