1 reviews | Active since Feb 2013
VW is ************ and unreliable - buy a Toyota rahter
<p>VW is not only an ************ company, but also one that manufactures subpar engines. My recent misfortune started when my Gold 7 1.4TSi started using oil (~1L oil per 1000km) after its return from its 45000km service. I brought this under NTT Paarl’s attention, where they had the audacity to charge me over R700 for an oil test for a vehicle which is under maintenance plan. Their useless test didn’t reveal any faults, although is still used oil. I later did the test again, where upon it was found that the oil rings are at fault. On further investigation on the web, it appears that this is a very common problem with all the TSi engines from VW, as well as Audi. The service manager even admitted and acknowledged that many of their cars start using oil around 50000km. I am deeply disappointed with VW and my purchase – my father who’s fleet manager at Pen Bev (1000+ fleet) at the time advised me to rather buy a TOYOTA as from his experience, would not recommend a VW.</p> <p>When I took my car in for repair, I was told that it would take 5 days to fix. I had to ask for feedback, only to be told that parts aren’t available, and importing would take up to 4 weeks, which is ridiculous. VWSA arranged for a courtesy vehicle, but today I received an e-mail (not even a call) from NTT Paarl that I need to return the car because VWSA only offers a courtesy car for 15 days, while it takes 4 weeks to ship parts. Where’s the logic???</p> <p>As a person in sales & marketing, I need my car for work purposes. VW’s service is disappointing and their cars aren’t reliable. They pretend and ignore that there is nothing wrong with their TSi engines, but can you really trust a company that blatantly cheated the whole world with the emission scandal. I for one will not support this brand again, and will sell that piece of **** Golf – so much for upgrading to a GTi or Golf R.</p>
