MW
Michelle W

1 reviews | Active since Apr 2010

18 Oct 2024, 22:12

VW Financial Services are trapping clients into debt with misleading advertised pricing on ads.

I am disappointment with the false advertising being published by VW SA dealerships. They will publish a price for a vehicle on their website or 3rd party websites like autotrader.co.za - In the fineprint, the dealer claims that the price is only valid if financed through VW financial services. I have a few problems with that...1) If your private bank offers you a better interest rate, the advertised price does not apply. You can easily pay a R40,000 premium on vehicle. 2) VW Financial interest rates is higher than your banks finance rate....the price is thus misleading since 'the discount' is recuperated via the inflated interest rate. 3) Clients choose to pay cash for the vehicles, does not qualify for the price advertised, nor do they qualify for any discount. It seems like VW intends putting each of their clients into debt in order to qualify for the advertised price. This is dishonest, misleading and anti-competitive behaviour. It is also not sustainable because the lengthy finance periods of VW financial services and interest rates results in the client falling deeper and deeper into debt with every vehicle purchase. This results in shortfall of client trade-in vehicles which dealers try to 'load' onto the new vehicle being financed. Thus the snowball of debt increases until the client can no longer afford repayments for a vehicle that is depreciating faster than the clients can service the loan. This is ************ behaviour. Dealers trapping clients into debt should not be incentivised by VWSA. The practice is going to land you in a lot of trouble with the regulatory authorities in advertising, competition commission and the national consumer tribunal.

0
Replies (0)