MH
Marthinus H

1 reviews | Active since Nov 2021

10 Dec 2021, 13:50

VW don't care about our safety - at all!

I took my VW Polo for a service at NTT Volkswagen Stellenbosch on the 24th of February 2021 and was advised that the wiper blades need to be replaced (my vehicle had a motor plan). They didn't have the part and placed it on backorder. I enquired with them about every 2 months to find out if the wiper blades arrived (they didn't call me). Well, they still don't have the wiper blades by yesterday - after 10 months! This is totally unacceptable from VWSA. It simply means that they're compromising my safety, which they are telling us, is important to them. If VWSA can't deliver a safety critical component to the owners of their product, then I am afraid they don't care! Be wary of this situation when you're thinking of buying a VW car.

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