VW Constantia. PATHETIC, POOR COMMUNICATION

<p>BOOKED MY VEHICLE IN FOR A SERVICE AT VW CONSTANTIA WHERE I WAS ASSISTED BY NTOMBI WHO SUPP**** ME WITH INCORRECT INFORMATION. WHEN I HAD COLLECTED MY VEHICLE WHICH WENT FOR A MINOR SERVICE FOR POLO VIVO COSTED ME 2501 THE NEXT CONSULTANT THEN ADVISED ME I NEED TO PAY CASH I HAVE NO VSP WHICH NTOMBI CONFIRMED I HAD. THE CALL RECORDING CLEARLY STATES THAT NTOMBI ADVISED ME SHE CAN SEE I HAVE A VSP ALL OF A SUDDEN I HAD TO PAY CASH. NON OF THE MANAGEMENT COULD ASSIST IN RESOLVING THE MATTER THAT I WANTED MY MONEY REFUNED. THEY ARE A TOTAL ******* AND WOULDNT RECOMMEND ANYONE TO DO BUSINESS THERE. </p>