VW Automotion Maintenance Plan

One holds a dealer maintenance plan for better peace of mind expecting a dealer to inspect your vehicle when in for a service. Well apparently not. Outside of the ordinary service, apparently a vehicle owner, without the technical competence, needs to point out certain items that should be checked even though it is not evidently apparent by a noise etc?

I had the opportunity of finding out the the lower control arm bushes were worn out and unsafe when the vehicle was taken to a testing station for roadworthy inspection. You would expect a mechanical technician who is underneath the vehicle to drain the oil at service to visually inspect the area underneath, 2 months prior and while still in plan?

Why does VWSA make bold claims like "After all no one knows your VW like we do"?

It seems like VW Automotion Maintenance plan is a more expensive version of a service plan without the additional care that a Maintenance Plan should deliver. My impression is that the absolute bare minimum is done through the plan, but almost everything is quoted when it is a cash paying customer

I have no trust in a VW workshop after this!