Volkswagen *****ulent activities

In 2018 I purchased a brand new vehicle from Princes Benoni Volkswagen. During the 1st year of purchase the vehicle was giving me gearbox issues. The vehicle was bought with a warranty and maintenance plan. During this time I continued reporting the matter to dealership and they kept saying they reset the vehicle gearbox. This vehicle has a DSG gearbox. So the dealer principal refused to get the matter corrected. Then I took my matter directly to Volkswagen SA. They then took the vehicle back to the dealership and changed the clutches. However I directly notified Volkswagen SA that the matter was still not sorted. They refused to respond. I then also told the dealership that the matter is still the same. Then I proceeded to the Motor industry ombudsman. They did not use all the information that was given to them in my report and sided with the dealership not taking all my information into consideration in the report and this was all done while the vehicle is still on warranty. I continued contacting Volkswagen SA until today and notified them that I am aware of how they are *****ulently diagnosing my vehicle to not correct the matter as should be. This vehicle has a factory fault and I have been continually informing them and they are refusing to take accountability. This was a brand new vehicle. So Volkswagen SA is actually doing ***** on diagnosing clients vehicles thereafter using that to not rectify matters that are paid for under a maintenance and warranty plan. This vehicle has a factory fault and they are refusing to sort it out and at the same time are doing ***** with the ombudsman to not rectify matters. So Volkswagen SA is actually a ******* company in South Africa cause in actual fact they are using the motor industry ombudsman to do ******* activities to not sort out clients complaints on faulty products. I have the information and this cand be supp**** to any interested persons to view. I was dealing with Uden at Volkswagen SA first and she ignored all communication after the that while the vehicle was still under warranty. In the last few weeks I was in communication with Mariam at Volkswagen SA so now they making excused that the vehicle does not have a full service history however my vehicle has a full service history and maintenance history only at Volkswagen dealerships. So they are not adding my services and maintenance to my vehicles history on it's computer box to say well that my car was not maintained my them which is incorrect as I have all paid invoices to prove that.