Volkswagen South Africa, client service likely worse than cancer

VW South-Africa - Client service worse than the fear of erectile disfunction, and cancer You need to recall the VW Tiguan, have one. Owned VW's and Audi's only over the years, and none of them had the kind of "wear and tear" like this, for a brand new vehicle something's wrong with this car. And my spouse drives the car, annoyingly slow at that. I imagined that a 2.0 Highline R-Line Sport SUV advertised as a "GTI on hiking boots" Thinking a price tag of nearly R800k would guarantee a reliable car that wouldn't need to be replaced every 4 or so years. I drive an Audi TT, I, on the other hand, do make use of every single kilowatt my vehicle came with, I've had my car for years, and not a single problem as severe as what we've had with the Tiguan. Still within its warranties, plans; the additional payments due to obscene and unheard of "wear and tear" was to date enough to buy a polo Vivo already... Having been without the car for 2+ months last year due to a misdiagnosis first, and then a part that apparently came from the other side of the globe, We were forced to rent a car of equal size over the entire December and January period. Our concerns and complaints were addressed by Leonie Bowkers at VW South Africa, consoling us with the fact that at least this would be covered by the warranty, and so it was. However, ignoring other cost implications we had as well as our requests for written communication due to our need for a report stipulating the exact courses of action she or VW Wonderboom followed. We requested the information in written format, and recordings of our phone are useless if they do not consent to it. We are taking legal action for a recall, that would be easier with actually written communication at hand. Eons later, we decided to proceed with what we have, in order to have the car recalled, or at the very least they buy the vehicle back for its floor market value. Enabling us to replace it with something less "death-trappy", preferably doing so without further losses.