Volkswagen Paarl - Pathetic service delivery

<p>Hi, <br /> <br />I booked my Golf 6 GTI for a standard 90000km service on the 26th of August 2016. <br />I dropped the car 8am the morning and had to wait for an hour for someone to drop me at a requested location seeing there was no courtesy vehicles available. <br /> <br />No one contacted me to provide feedback and I called the branch a few times.</p> <p>I was only contacted between 3 - 3:30pm and the consultant I dealt with did not drop my car, but sent someone I do not know to drop the car in Paarl central. No one asked for my permission to let someone I do not know drive my car. The car was dirty and engine bay not clean. <br /> <br />I was not provided with an invoice up untill today! How do I know you serviced my car? I got a call from Volkswagen and informed them that I did not get a invoice, but nothing. <br /> <br />How do you people run a business! and for a standard service you do not even have the common courtesy to provide me with updates!.</p> <p>I will never support this badly run business again and will make sure I inform as much people that drive these type of cars of your pathetic service!<br />People buy these expensive cars from you and you cannot even provide a descent standard service to your clients!<br /> <br />Regads<br />Pieter</p>