Volkswagen = disappointed.

To say I am disappointed is an understatement. I purchased a BRAND NEW VW Cargo Caddy from @volkswagen Knysna in June 2024. a month later- it started showing error signs upon switching the car on regarding the Auto hold, Hill assist and Electronic Hand brake! All vital systems which should be working properly within a car, never mind a brand new Volkswagen. I alerted the dealership, took it in, they had a brief look and waved it off as "not a problem if it goes away'. The signs persisted, I proceeded to call Customer Care, of whom told me the signs SHOULD BE THERE when I start my car, Error signs are supposed to be showing? I took the car into Tavcor George, they had a look and told me it had something to do with the electronics miscommunicating, they believe it was fixed and off I went. The error signs persisted. Customer Care was beyond disappointing in not taking my frustrations and the sever issues at hand seriously. The car was then booked back in at the original dealer to get seen to for a few days. Not only did the problem not get solved, the error signs came back THE VERY NEXT MORNING I had the car. They gave me a small Polo to use for the duration my car was in at the dealer, which impacted my ability to run my business as I do food deliveries, the exact reason I purchased such a vehicle, so now not only have I been inconvenienced with the loss of time and money on fuel to take the car in, it has also impacted my business. After they had had my car in to get seen to, I was asked to stop and video the dash each time it was turned on in the hopes of catching the error signs on camera (highly inconvenient), as apparently this was necessary for Volkswagen to be able to attend to the problem. So on the 17th of November I did manage to catch the one error sign on film, this was promptly sent to VW Knysna and they had been called to be notified, I was told they'd get back to me. Today, the 19th of December I have still not heard a word. On top of these serious issues, the windows appear to not be working properly, as they sometimes go down when I click the button up, and my cabin lights were not responding and would not switch off on the 3rd of December. Volkswagen Customer Care had dismissed me as apparently the dealership was handling the matter but the dealership appears to not take it seriously ? I have been dismissed with statements such as intermittent fault, passive fault and their technicians and their equipment seem to not be able to pickup or diagnose the issues? The brand new car has been taken in to be seen to 3 times within 6 months of purchase and at over R****, one wouldn't believe they were purchasing such a problematic vehicle. How can I believe my brakes will one day not fail? Is this the level of service and customer care Volkswagen now has to offer? Should I have rather purchased a Toyota as their cars don't seem to give such problems? Highly disappointed customer that won't recommend purchase of a WV Caddy to anyone anymore.