Volkswagen Bethlehem doesnt know where the aircleaner of a Suzuki Vitara is located!

Volkswagen Bethlehem doesnt know where the aircleaner of a Suzuki Vitara is located! Suzuki Bethlehem trusted Volkswagen Bethlehem to do a 60 000km service on our Suzuki Grand Vitara on 17 July 2018. Back at home there was a huge oil spillage on our garage floor and when I opened the aircleaner it was stil full of debris.