useless

This is absolutely ridiculous. After 4 months of waiting I finally get a call from Saku stating he just set up for my car to go in on Tuesday as that Rene can only fit me in then and I have to drive the car there. This is disgusting. It has taken vw sa 4 months to make a booking on my behalf and on top of that lying to me as apparently Rene isn't always there, which I know he is. Paul, the most useless manager in the world has not bothered to call me back once out of the 3 messages I have left for him. Now I must take my car in to accommodate VW Woodmead, when last time they would fetch it seeming as I have been there 7 times this year. I feel sick when dealing with this horrible company and I'm tired of being treated like a clown. After telling Saku that I refuse to bring my car in they must fetch it like last time as I have accommodated them enough, he said he can't tell them to do that, which is fine, so I asked for Paul to finally return a call and I was told that he will not call me. So again it's my god dam problem to deal with these idiots. If you don't want to help a client who is on a full service and warranty then tell me so I can take legal action. This is utterly disgus