unhappy customer

Last monday the car Golf V showed a coil sign and the message\engine fault send to workshop\", since we live near amanzimtoti though its still far we booked the car with their workshop since durban central hoopers is 50km away from us.We left the car with them Friday morning 19th, at about 3pm we were told they are still doing test, we were then told that they do not work on week ends that we accepted though its inconvenience to us.Monday no one called us to give us update we called them and we were told tuesday they will contact us.No call received.Today wednesday 24 Feb no one called us we called them this afternoon we were told the car is still at the workshop they are busy with quotation.Its frustrating no one takes responsibility that they are dealing with the car the name we heard is Veejay is dealing with the car.Unacceptable customer treatment.We will never use them again, we dont have a car and that is our means of transport.If they can not fix our car they must tell us not to lie.Angry customer"