LN
Leana N

1 reviews | Active since Oct 2018

07 Nov 2018, 15:25

Unhappy clients

We currently bought a second hand vehicle from this company and were very unhappy customers, see below

1 There is scratch marks on vehicle, there is a specific one were you can see the body of the vehicle and started to rust. 2 The sunroof panels were not properly fixed, there was a rattle, Merc in Piet Rretief fixed it for us. 3 The cabiel can not properly shut up, 4 The kilometers were a big problem for us, according to the dealer, the previous owner took 3 weeks to make a decision. The dealer did not inform us inform that the vehicle now has more kilometers, we could have bought another vehicle with fewer kilometers. The kilometer differance were between 2000 and 2600 5 The invoice has R5500 delivery cost, we had to fetch our vehicle from the dealer, no permit on the vehicle, half tank fuel and not even roadworthe according to the natis system. 6 Data Dot, This is standard from the factory on all Mitsubishi vehicles, no need to redo or change to the new owners name, this is linked to the vehicle itself/ 7 Registration was only done on the 3/10/2018, one week and 2 days after we received the vehicle. I sent several emails regarding the registration document and the test papers, no response, received the Natis 08/10/2018. 8 The vehicle was for a service, but the front and rear wipers were not even replaced. We had to replace it our selfs 9 The service plan is part of the financing, it was not even active when I contacted the Motorite on the 10th of October Today 7 November 2018 it is still not activated. I called the F & I to cancel the contract at the bank, in order toredo finance with the correct amounts on the invoice and contract, as it is my right as a client to request it , the F & I said she will see if she gets the chance to do so, the next day she sent an email after 7:30 to say the bank had already paid, she could immediately contact the bank after I spoke to her.

0
Replies (0)