Unhappy client

<p>I bought a Polo Vivo Conceptline 2016 model Mid March this year and this morning i opne the window shield and itb snapped. My car is less than six months i already have something that is broken?! This questions the quality of the vehicle i am driving. So i call the dealership and Thabo Nkosi says to me i need to pay half price for the sun shield. I am astonished by the response, i sent an email to the manger Michael earlier this morning and i have not received a reply. I am seriously unhappy, the service i am receiving from Soweto Volkswagen at 10895 Klipspruit Valley Rd, Soweto, 1818 is really not acceptable. i bought a brand new car because i was tired of a pre-owned that has something i need to replace every month. Now i have a brand new car, i have to replace things so early NO! i am not willing to pay for this! I it not my fault and i do not understand why as a client i am receiving this kind of response. i certainly regret choosing this specific dealership, maybe the VW in Woodmead would help me and offer me better service at this point. #VERY UNHAPPY CLIENT#POOR SERVICE#RESPONSE TIME IS POOR#BUDGETING FOR A NEW CAR IS NOT ACCEPTABLE# I AM VERY UNHAPPY </p>