********* behaviour and service

<p>I bought a VW Golf in Aug2016 at Volkswagen Autohaus Centurion.<br />I did not have the car long i can proof all emails where i insisted on a report that the car was Not in an accident as i realised that something is wrong in the first week. multiple people have looked at my car and said the car has different colour on one panel which i thought was not true but the mistakes ive picked up now it could be:<br />I first want to know WHAT is a qualified mastercar because i think its anyways not being done appropriately.<br />this is all my issues up to date and everytime i take the car to autohaus centurion for service they spin you a story to make you feel stupid that there is nothing wrong with the car:<br />1. From day one there was rattle on the steering wheel that ive asked MULTIPLE times to check when i take it for a service and the feedback is there is nothing. They too lazy too check because you can hear it clearly ive said you must take it on the highway not around the block.</p> <p>2.Theres a bump on the vendor that i insisted on checking to ensure the car is accident free. They sent me a report to say its accident free and they fixed that small "scratch" they called it. Where already i lost all trust in them due to seling me a "used vehcilce that was problably bumped and so called approved to be called a Master car"</p> <p>3 I bought the car with one tyre that was always goving "low pressure" - ive left it and bought a new tyre at my own expense. Which i actully find bull**** they must provide you with a car with 5 tyres in a good condition.</p> <p>4. The drivers window does not automatically open and close like the other windows???? How is that possible. When you ask these things when you take it for a service they look at you like you stupid and you just looking for an excuse to complaint about something.</p> <p>5.This is a point that upsets me the most. Ive phoned a few times and when i took it for a service i asked thwm to ensure there is nothing wrong with the gearbox as it makes a horrible sound when you put r into R from P. The ldy there informed me they had to do a "software" update on the gearbox - ive never heard of that This gearbox has an issue i can tell you now. Then i phoned to check the gearbox AGAIN and it can take up to 3 days, why do i have a car then? How must i get an income they never hve curtosy cars available. This is unacceptable. Its a Dsg Gearbox and i refuse to keep this car.</p> <p>6. The radio disnt want to come back on - also software update issue- i dont understand this car is new how can it give so much issuws?</p> <p>7. I had a blow out this week and thats when i realised what a dent the car has at the bottom. Also the guy that helped me to change the tyre asked if i was in an accident because he can see the the vendor has been sprayed??????? - this is the vendor qhere i have the emails where VW centurion informed me there is a minor scratch due to a customer that opened another door on to the car.</p> <p>8. When you drive with this car it sounds sometimes the whole car is just going to fall apart?</p> <p>9. I insist that this car gets taken to AA to proof to me its accident free on volkswagen's cost or All of this factory faults. I refuse to pay this car off i want my money back its pethetic!</p> <p>im really dissapointed in the service ive recieved as ive aways dreamed of driving a Golf and when i could afford it this is what it is? I can rather drive am old car it will cost me less time and money.<br />im sorry ifbyou going to sell **** like this to people to pay almost R320 000 for a car i have to take back every single month i insist on a trade in or what Volkswagen can offer me because i REFUSE to carry on like this.</p>