SHOCKING SERVICE - WHERE ARE MY NATIS PAPERS

I have settled all outstanding debt on my car. I have sent you proof of this, supp**** you with all the necessary documentation 2.5 weeks down the line and still you have not supp**** me with my registration papers in my name. I have further paid for the courier service to receive these papers - still nothing. IF YOU DO NOT CONTACT ME OR LET ME KNOW JUST WHAT THE HELL IS GOING ON - I WILL ESCALATE THIS AND KEEP ON ESCALATING THIS UNTIL YOU RESPOND. I AM SICK TO DEATH OF THE PATHETIC SERVICE YOU OFFER. AND I AM GOING TO KEEP ON UPLOADING COMMENTARY TO HELLO PETER BECAUSE UNLESS WE SOUTH AFRICANS COMPLAIN ON HELLO PETER - NOTHING HAPPENS. DISGUSTING SERVICE. I WANT MY REGISTRATION PAPERS AND I WANT THEM NOW. HOW DARE YOU TAKE MY R161 000.00 AND DO NOTHING. HOW DARE YOU! I WILL NEVER EVER BUY A VW EVER AGAIN IN MY LIFE.