Service Manager went an extra mile.

My 2 years old car started being problematic to start the engine a week after I booked it in for a service. I then took it back to the nearest VW dealership. The consultant whose name start with H, did not want to book it in and order a new battery for from VW SA. After arguing for a long time, since he was claiming I broke the seal, which I didnt! He then said he will charge the battery for 24 hrs and run necessary test and if it fails he will order a new one. The consultant failed to get back to me and give me a feedback! on After almost 48 hours, he then called to tell me the battery is still charged. But being careless did not make sense because I have a toddler. I went to VW to complain to the manager ( Camdon), who made a plan and made sure I get my car immediately while waiting for a new ordered battery.<br> I just want to thank Camdon for going an extra mile and making sure that I at least have transport. Thank you VW for employing such people, who loves their job and know the meaning of customer care!