1 reviews | Active since Jun 2023
**** service
Vw Arcadia gave me the worst experience ever.bought a vehicle with them in 2021 and last year vehicle started with oil leaks and I took the vehicle to them to fix it as vehicle was under warranty. They did it and I was back on the road. January 2023 vehicle started leaking oil again and I took it back to VW wonderboom again then they sorted it but was never assisted with a courtesy car. Now my vehicle went back to VW Arcadia for oil leak problem again, then been told that my vehicle oil leak is coming from a different place because I was involved in an accident. (1 was never in an accident) & if I was I was going to claim it from my insurance .So now they can’t do the repair because it is not covered but vehicle is still under warranty. Called VW South Africa they say they can’t assist as well. I say to them it’s either they sold me a vehicle that was involved in accident as the oil leak is happening for the 3rd time is a space of 6 months. The only option we have is the VW to take their vehicle back . Their service is so unprofessional and I feel desperate for a fact that I am being told that I was in a accident. ( what bull crab is that ) it ether they repair their car or take it back I don’t care anymore . They really know how to take their brand to the to the bin ..
