1 reviews | Active since Jul 2015
RUDE SERVICE MANAGER
<p>I TOOK MY CAR FOR SERVICE TO VW THIS MORNING FOR 60K KILOS..</p> <p>AT AROUND ABOUT 14H00 I GOT A CALL TELLING ME THERE IS A FAULT IN MY CAR AND THEY HAVE TO ORDER PARTS IN ORDER TO FIX IT, THAT WILL TAKE APPROXAMATELY 3-4 WORKING DAYS.</p> <p>THE PROBLEM ARISED WHEN I ASKED , THE HOW AM I GETTING HOME TODAY AS I DO NOT HAVE AN ADDITIONAL CAR TO USE, THE LADY THAT WAS ASSISTING ME SAID SHE DOUBTS IF IL BE ABLE TO GET A CAR FROM THEM BUT SHE CAN FIND OUT FROM HER MANAGER. THE MANAGER CALLED AND TOLD ME THAT INFORTUNATELY THEY DONT HAVE A CAR FOR ME FOR THOSE DAYS THAT I WILL BE WAITING FOR MY CAR. MY RESPONSE WAS THEN HOW AM I GETTING HOME , THEY COULDNT CARE LESS. THIS IS THE OUTMOST COLDEST EXPERIENCED I HAVE EVER HAD, WHAT IS WORSE IS THAT I KNOW CLIENTS WHO HAD THEIR CARS OVER TO BETHLEHEM VW AND THEY RECIEVED COURTESY CARS. </p> <p>SO IM LEFT TO FEND FOR MYSELF AND INCURE EXPENSES AND PUT MY LIFE AT DANGER JUST TO GET HOME.</p> <p> </p> <p>MY CAR IS WITH THEM AND I MUST SORT MYSELF OUT. I HAVE EVEN ASKED FOR THEM TO ATLEAST DROP ME OFF AT HOME, BUT NO.</p> <p> </p> <p>VW BETHLEHEM SERVICE MANAGER IS RUDE , WITH NO COMPASSION, I WOULD NOT RECOMMEND IT TO ANYONE.</p>
