JG
Jessica G

1 reviews | Active since May 2016

12 May 2016, 17:52

Problematic Polo GTI

<p>I am totally annoyed and extremely frustrated that a VW product can be so problematic. I have voiced my concerns on numerous occasions when taking my polo GTI to the dealership for servicing. Firstly, all 4 shocks on my car had to be replaced at 30 000km, thereafter I have had continuous problems with my car, taking it to the <span style="font-family: 'Avenir W01';">dealership trying to determine what's the problem with this car... today I had just about enough of this defective product. VW should concentrate on quality not quantity and obviously keep loyal customers happy. Extremely ****ed off that my car is still not repaired, vw technicians cannot determine the exact fault, it's still under warranty and I just think this vehicle is just defective and with my complaints at the dealership and surveys taken...it's astonishing that the management of VW hasn't addressed my issues. Just another unsatisfied customer, right??? Why bother when you have thousands more...all my previous vehicles have been VW products...I'm truly disappointed and I have lost faith with this brand...I tried to be patient and understanding but I have been inconvenienced so many times over the last year and seems that this car is more at the servicing department of vw than on the road.</span></p> <p> </p>

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