Problem not fixed

<p>After having to wait 2weeks for an appointment at Volkswagen to have my km clock fixed the day finally arrives. I take my car in, being told that I will receive a phone call when they have found the problem. Lunch time have not received any phone calls. After trying to get hold of the person who booked in my car for 45min (nobody else can help me) I told that my car will only be worked in late afternoon! Eventually they phone me and tell me that my car is fixed and ready to be collected. I ask them if they tested the clock and they say yes! As I am working ai can only collect my car at 5. 2hours later Volkswagen phones informing me that they have teste my car and it is still not working! I am confused as I was told it is ready for collection. I arrive at Volkswagen and the nicest Machanic explains whats going on and assures me that the clock is working! I arrive home and guess what the clock is not working! I phone Volkswagen again, again the guy is not availible, now it is weekend and I have to wait for an appointment which can take 2weeks again to fix a problem that I was told was fixed! UNACCEPTABLE!!!</p>