Poor service
<p>I booked my car for service on the 26/05/2017. My car serviced and they quoted me for whatever faults they found on the vehicle, I told the that my vehicle was cutting on some occasions when I accelerate to gear 2. They checked and said I nèed to replace the battery harness as it was loose. On Saturday morning a day after service I went out and when I got the I couldn't restart my car, the airbag light is on, I had to push my car for the first time since I bought this car, the steering wheel was so hard I was struggling to control it8. "A day after service ". I received a follow up call from PE about the service and I told them about my problem. They said they will refer the matter to the branch and they will get back to me, it the 1st of June I haven't received a word from Vw. I called them this morning and I spoke to Elsja she said they are fully booked and I can only be assisted on Monday how am I supposed to go to work? It's been 6 days now. I'm so disappointed by Vw's service. She went as far as asking me how am I going to pay , I've never had a problem with this car until it was serviced on the 26.05.2017. I paid for the service and now I must pay for a problem that was created by them. This is so frustrating. I'm suspecting it is the battery how does my battery go completely off after service? I can't even open my car with the remote now, this has also affected my tracker but Vw doesn't see this as urgent I'm supposed to wait until next week and I have never experienced this problem until this service. They said l must bring the vehicle on Monday how am I supposed to get the coz the vehicle won't even start. I regret taking my car to Vw Silver oaks. I'm so hurt.</p>
