Polo brand new with rattles in first week

I am utterly irriated and annoyed with VW SA , no joy out of the biggest brand in SA.<br> clients are not important, no customer service that makes you welcome or comfortable.<br> I had purchased a polo vivo on the 13 June 2015 brand new car, within the first week , my car had rattles on the dashboard and the right hand side drivers windscreen.<br> I had relayed this to VW SA, went in twice taking off time and 2 days from work to sort this out only to realize when when I arrive there my vehicle was not repaired due to it will take a whole day process after being there at 7am in the morning to drop the car off. I had put on mileage on my car , used my fuel twice to get there and still no apology from VW SA.<br> After the third time of handing over my car to the dealer principle at Barons Bruma to be repaired, I had to continously call in to find out progress. After my car had come back repaired the rattles continued.<br> Nobody at VWSA OR bruma could give me a call explaining what had been done on my car and where was the fault.After tremendous calls back to VWSA to alert them the noise is back on my car, nobody has concern in this place for their clients. WE ARE NOT IMPORTANT!!!