Phenomenal Customer Experience always from VW

Whenever I need to call any other call centre, like Sars or my insurance or my medical aid I dread calling them because the call centres are a zoo, the agents are rude and impatient, they are unhelpful, they don't know their products, they put you on hold for no reason and think you are stupid and don't know how a call centre operates, I absolutely hate calling any other call centre, especially Sars, but I tell you, when I need to find out anything about my Golf I am actually excited to call the VW call centre, you guys are just on another level of customer service, even when my car has gone for a service, I get a courtesy call to find out if I was happy, please publish a book on where you send your call centre staff for training, or even where you recruit them from, in fact why dont you start a call centre training college so that Sars, and Fedhealth, and City of Johannesburg and all these other dreadful places can send their staff to get training by you first and then go out into the field to help customers. Seriously your service that your staff gives is absolutely phenomenal, and you really need to recognize and reward your staff, because they are the forefront of your business and they are the ones that really go the extra mile to make your customers feel like I do, you should really give your call centre staff a big hand of applause, it is not easy working in a call centre but they always do it with a smile, and I know from experience it is not easy running a call centre, but you seem to do it absolutely seamlessly, I am sure there are a lot of happy customers who share the same sentiments as me, but not everyone will take the time to tell you, so on behalf of all those delighted customers I am telling you you are doing a fantastic job, well done, and I will recommend VW and VW South Africa to everyone, even when I walk into your dealership especially the Bryanston one, the service desk is clean, the staff are friendly, the one morning when I drove in to leave my car, all the service guys were sitting outside waiting for their morning clients to arrive, this really wowed me, I felt like a ROYAL customer, the initiatives you come up with, there is no more words that I can actually use to describe it, I wish all the other businesses can just come and experience this so that they can take it back to their business, WELL DONE AND CONTINUE TO DO OUTSTANDING WORK