Pathetic Service

I bought a car from the branch, the second car I had bought from them which I am now selling. I went to the branch on Monday (06/07/2015) and one of their \sales executive"Johan evaluated the car and told me that he would get back to me the following day as the manager was the one to make a decision. I called on Wednesday (08/07/2015) and left a message for Johan to call me back"