PATHETIC CUSTOMER SERVICE...LINDYSAKER VW GERMISTON

ON THE 27TH DECEMBER 2019 I PURCHASED A FORD FOCUS 2016 MODEL I WAS ASSISTED BY THE SALES PERSON HIS NAME IS ANTHONY NTAKA AT LINDYSAKER VW GERMISTON I WAS NOT GIVEN THE SPARE KEYS AND I WAS PROMISED THAT KEYS ARE ORDERED I SHOULD RECEIVE THEM FIRST WEEK OF JANUARY SINCE IT WAS TOWARDS END OF DECEMBER AND WITH HOLIDAYS THERES DELAYS WELL TO CUT THE STORY SHORT...JANUARY BEFORE THE LOCK DOWN I DID A FOLLOW UP WITH ANTHONY TO MY SURPRISE HE WAS NOT ANSWERING HIS CALLS,E-MAILS AND WHATS APP MESSAGES UNTIL I WAS REFERRED TO HIS MANAGER OSCAR MALATJIE WHICH HE ALSO FAILED TO ASSIST AND I ALSO SPOKE TO THE LEADERSHIP PRINCIPAL AND TILL TODAY 2020-06-12 I HAVEN'T RECEIVED MY SPARE KEYS THIS GUYS THEY'VE GOT PATHETIC CUSTOMER SERVICE THEY DON'T VALUE THEIR CLIENTS